Privacy Policy

Privacy Policy – Cosy Needs

Effective Date: 29 January 2025

At Cosy Needs, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting or purchasing from us.

1. Information We Collect

When you visit our website, we may collect the following types of personal information:

Personal Identification Information – Name, email address, phone number, shipping address, and billing details.
Order Information – Payment details (such as credit card information) and product order history.
Device Information – IP address, browser type, time zone, and the device used to browse our site.
Cookies and Tracking Technologies – Used to improve browsing experience, remember preferences, and collect online behavior data.

2. How We Use Your Information

We use your information for various purposes, including:

Processing Orders – To fulfill orders, manage payments, and send order confirmations.
Communication – To provide updates, newsletters, promotions, and customer support.
Improving Our Services – To enhance website functionality and product offerings.
Security and Fraud Prevention – To detect, prevent, and address unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers for:

Payment Processing – Secure transaction handling.
Shipping Partners – Order fulfillment and delivery.
Analytics Providers – Understanding user interactions to improve the site experience.

All third-party partners must adhere to strict privacy standards to protect your information.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience by:

Remembering preferences and shopping cart details.
Tracking browsing behavior for website improvements.
Delivering personalized ads based on your interests.

You can disable cookies in your browser settings, but this may limit certain website functionalities.

5. Data Security

We implement encryption protocols (SSL) and security measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive for top security, no online transmission is 100% secure.

6. Your Rights

You have the right to:

Access – Request a copy of your stored personal data.
Correction – Update or correct inaccurate information.
Deletion – Request data removal, subject to legal obligations.
Opt-out – Unsubscribe from marketing communications anytime.

To exercise these rights, contact us at cosyneeds@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage reviewing their policies.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted with an updated “Effective Date.”
We recommend checking this page periodically for updates.

9. Contact Us

For any privacy-related questions or concerns, reach out to us at:

📌 Cosy Needs
📧 Email: cosyneeds@gmail.com
📍 Address: Kazipara Koborosthan Road 14, Mirpur